Category: Trust and Engagement

My recently published article: “Ethical Decision-Making: Getting Better at Doing Right”

December 21, 2021

Hi Everyone: I trust this blog finds you doing well and enjoying the holiday season. This past September, my article, Ethical Decision-Making: Getting Better at Doing Well, was published in The Leader to Leader Journal. Some of you may know that Frances Hesselbein is the editor of this journal. I encourage you to access my … More My recently published article: “Ethical Decision-Making: Getting Better at Doing Right”

Kind Leadership: It’s the “Kind” of Leadership We All Want

February 7, 2021

As a kid, my mother was fond of quoting the verse, “Be ye kind, one to another (King James Version no less),” when she saw me and my brothers “mixing it up.” Often (sorry, perhaps at times), the immediate effect of her words was to calm things down. If that didn’t work, then others actions … More Kind Leadership: It’s the “Kind” of Leadership We All Want

Good Decision Making: It Depends on the Situation

August 23, 2018

“It depends on the situation.”  We’ve heard this a lot when it comes to leadership.  What seems to work in one situation, doesn’t in another.  Southwest Airlines is successful because of the way it operates in delivering quality services to its customers.  Other airlines have tried to duplicate its processes and failed.  When a CEO … More Good Decision Making: It Depends on the Situation

Decision Making: Good Implementation or Bad Implementation–That is the Issue.

July 7, 2018

When it comes to making “successful” decisions, that is, decisions that achieve their intended purpose, especially important, strategic ones, the track record is somewhat dismal.  Perhaps I’m being too kind.  In fact, research shows that at least 50% of all such decisions fail to accomplish what the decision makers had hoped for. There are many reasons why … More Decision Making: Good Implementation or Bad Implementation–That is the Issue.

Servant Leadership: It’s Not Only Right; It Works!

June 20, 2018

Many of us who embrace the overarching framework of Servant Leadership believe it is the “right” thing to do.  That is, we are committed, in principle, to the perspectives, attitudes, and behaviors that represent the servant leader. All too often, though, others believe that Servant Leadership represents practices that are soft, that are easy to perform, that … More Servant Leadership: It’s Not Only Right; It Works!

No One Likes a “Bully” Leader.

June 4, 2018

Often, when we hear the word “bully,” we immediately think of the terrible problem that schools face when students verbally, physically, and otherwise abuse fellow students.  And, we are all too familiar of the awful consequences that occur when those bullied students strike back. Unfortunately, though, other organizations, as well, may be full of bullies.  What is often … More No One Likes a “Bully” Leader.