Good Decision Making: It Depends on the Situation

“It depends on the situation.”  We’ve heard this a lot when it comes to leadership.  What seems to work in one situation, doesn’t in another.  Southwest Airlines is successful because of the way it operates in delivering quality services to its customers.  Other airlines have tried to duplicate its processes and failed.  When a CEO … More Good Decision Making: It Depends on the Situation

Ignore at Your Own Risk: Bounded Decision Making

We are imperfect decision makers.  Much has been written about this in the past ten years.  There is something about our brains that makes what should be a rational process, an irrational one–and without us knowing it.  Being attentive to these subconscious “cognitive missteps” can help us avoid making poor decisions, especially when it really matters. … More Ignore at Your Own Risk: Bounded Decision Making

Decision Making: Good Implementation or Bad Implementation–That is the Issue.

When it comes to making “successful” decisions, that is, decisions that achieve their intended purpose, especially important, strategic ones, the track record is somewhat dismal.  Perhaps I’m being too kind.  In fact, research shows that at least 50% of all such decisions fail to accomplish what the decision makers had hoped for. There are many reasons why … More Decision Making: Good Implementation or Bad Implementation–That is the Issue.

No One Likes a “Bully” Leader.

Often, when we hear the word “bully,” we immediately think of the terrible problem that schools face when students verbally, physically, and otherwise abuse fellow students.  And, we are all too familiar of the awful consequences that occur when those bullied students strike back. Unfortunately, though, other organizations, as well, may be full of bullies.  What is often … More No One Likes a “Bully” Leader.

Does the Leader REALLY “Motivate?”

It’s an interesting question.  I’ve done a lot of reading, research, teaching, and introspection of my own experiences regarding the true catalyst (or nature) of developing intrinsically motivated individuals.  Many believe that the leader is mostly responsible for providing the inspiration and influence necessary to inspire and stimulate in followers the desire to work to … More Does the Leader REALLY “Motivate?”

“Good Leadership is Ethical Leadership”

Professor and author of ethics and leadership studies, Joanne Ciulla, made that statement some years ago.  It’s a great statement–short and to the point–about one of the building blocks of leadership.  I’ve used it a lot during discussions about ethics and leadership. When I work with other leaders to help them become better ethical decision-makers, I … More “Good Leadership is Ethical Leadership”

Stewardship: The “S” in the L.E.A.D.E.R.S. Model

We’ve now reached the final letter in the L.E.A.D.E.R.S Model: S for Stewardship.  In my previous blogs I’ve shared the meaning of L for Leadership; E for Ethics; A for Alignment; D for Decision Making; E for Engagement; and R for Resilience.  I trust you have found each component of my model helpful and that … More Stewardship: The “S” in the L.E.A.D.E.R.S. Model

Resilience: The “R” in the L.E.A.D.E.R.S. Model

The letter “R” in the L.E.A.D.E.R.S. Model stands for resilience, which literally means to “bounce back.” Effective leaders meet inevitable obstacles and setbacks with optimism and energy. Leaders employ emotional intelligence to help develop resilience in others. Leaders do not treat most failures as ultimate or terminal, but as learning experiences from which all can … More Resilience: The “R” in the L.E.A.D.E.R.S. Model