“If you don’t use it…you’ll loose it,” is a familiar quote that, in this case, speaks to what we do or don’t do with new knowledge. Think about a skill or ability that you once had but now can’t perform (and I’m not talking about those that are “age-related,” i.e., playing sports). Software applications come … More Make Learning Stick: Transformational Leadership Development For the Long Haul, Part I
I’m very pleased and excited to announce the publishing of my latest book, The LEADERS Model: Essential Practices For Today’s Leaders. Once again, I was blessed to work with Dr. John Stanko, my colleague and friend, as the co-author. This is the second such collaboration with John, having together wrote the book, The Leadership Carol: … More Our Latest Book: The LEADERS Model
This blog was a bit challenging for me to write. Forgiveness is a tough topic. It’s another one of those take a look in the mirror issues that makes me stop and think about my “Forgiveness Quotient.” Am I a forgiving person? Do I have the right understanding of forgiveness? Can I accept forgiveness from … More Forgiveness: The “X-Factor” For Successful Leadership
As a kid, my mother was fond of quoting the verse, “Be ye kind, one to another (King James Version no less),” when she saw me and my brothers “mixing it up.” Often (sorry, perhaps at times), the immediate effect of her words was to calm things down. If that didn’t work, then others actions … More Kind Leadership: It’s the “Kind” of Leadership We All Want
I am a questioner. I ask questions. I don’t mean the type that always express skepticism–that I don’t believe what someone is saying–and that put people on the defensive. Rather, I ask questions to find out what someone is thinking. I ask questions to get them to think, to help them discover something they already … More Good Leadership: The Art of Asking Questions
Much of what I have written so far about decision making views the process as a rational one. Identify the issue, gather relevant facts, consider alternatives, good the best one, implement, and then evaluate. Making good decisions in this way is a means of avoiding or at least minimizing the effects of the various subjective or irrational influences that can derail our decision making process. But what about INTUITION? What role, if any, should intuition play in our decision making process, what some authors describe as “the opposite of logical, rational thinking”? … More More Than a Feeling: Intuition and Decision Making
“It depends on the situation.” We’ve heard this a lot when it comes to leadership. What seems to work in one situation, doesn’t in another. Southwest Airlines is successful because of the way it operates in delivering quality services to its customers. Other airlines have tried to duplicate its processes and failed. When a CEO … More Good Decision Making: It Depends on the Situation
When it comes to making “successful” decisions, that is, decisions that achieve their intended purpose, especially important, strategic ones, the track record is somewhat dismal. Perhaps I’m being too kind. In fact, research shows that at least 50% of all such decisions fail to accomplish what the decision makers had hoped for. There are many reasons why … More Decision Making: Good Implementation or Bad Implementation–That is the Issue.
Many of us who embrace the overarching framework of Servant Leadership believe it is the “right” thing to do. That is, we are committed, in principle, to the perspectives, attitudes, and behaviors that represent the servant leader. All too often, though, others believe that Servant Leadership represents practices that are soft, that are easy to perform, that … More Servant Leadership: It’s Not Only Right; It Works!
Often, when we hear the word “bully,” we immediately think of the terrible problem that schools face when students verbally, physically, and otherwise abuse fellow students. And, we are all too familiar of the awful consequences that occur when those bullied students strike back. Unfortunately, though, other organizations, as well, may be full of bullies. What is often … More No One Likes a “Bully” Leader.